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ISO 9001:2015 CERTIFICATION

BETH W. MAINA

MANAGEMENT REPRESENTATIVE (MR)

Nairobi Technical Training Institute is proud to be ISO 9001:2015 Certified. The Institute was awarded the Quality Management System Certificate on 26th September 2017 by The Kenya Bureau of Standards after auditing the Institute's Quality Management System. The Institute realizes the current need to change its training and operating environment by offering quality services.  This Certification endorses the Institute’s commitment to providing quality services to meet the highest level of customer satisfaction.

To facilitate this commitment, the Institute has put in place a Quality Management System which is aligned with ISO 9001:2015 Quality Management Systems requirements to ensure a systems approach and harmony in all the processes. The development of the Quality Management System is the Institute’s commitment to ensure renewal and transformation into a leading Technical Training Institute that provides quality education, training, research and innovation for the development of academic excellenceRead more...

 

PERFORMANCE CONTRACTING (PC)

NANCY W. NJAGI

PERFORMANCE CONTRACTING COORDINATOR

Performance Contracting is part of broader public sector reforms aimed at improving efficiency and effectiveness in the management of the Public Service. Performance Contract (PC) is a management tool for measuring performance against negotiated performance targets. Since inception and adoption of PC, Nairobi Technical Training Institute has witnessed tremendous growth and clear evidence of improvement in service delivery. 

Nairobi Technical Training Institute is committed to offering quality services to its customers in order to achieve its vision of being a Market Leader in Technical and Vocational Training. To enhance its operational effectiveness, the institute signs a performance contract with the Directorate of Performance Contracting through the Ministry of Education. In the contract the institute establishes a shared understanding of what is to be achieved and how it will be achieved. Read more...

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2017-11-25 05:58